This Privacy Policy describes how the website at drmustafa.org ("the Site") — operated for the medical practice of Dr. Mustafa R. Steityeh ("the Doctor," "we," "our," "us") — collects, uses, and protects information from visitors and patients in Jordan and elsewhere.
1. Scope
This policy applies to information collected through the Site only. It does not cover information collected during in-person consultations, hospital visits, or surgical procedures, which are governed by Jordanian medical-records law and the doctor-patient confidentiality protections of the Jordan Medical Council and Jordanian Public Health Law.
2. What we collect
When you use the Site, we may collect the following:
- Information you submit through the contact form: your name, phone number, email address, and the content of your message.
- Information automatically collected: standard web log information including browser type, IP address, referring URL, pages visited, timestamps, and device type.
- Cookies and similar technologies: small text files stored on your device. See our Cookie Policy for details.
We do not collect health records, medical history, or any clinical information through this Site. Please do not submit such information through the contact form.
3. How we use your information
- To respond to inquiries you submit through the contact form
- To schedule and manage consultation appointments
- To improve the Site's content, structure, and performance
- To comply with legal obligations under Jordanian law
4. How we share your information
We do not sell your information. We share it only:
- With the clinic's reception and administrative staff, strictly for scheduling and patient-care purposes
- With service providers (e.g., email and hosting providers) under appropriate confidentiality obligations
- When required by Jordanian law, court order, or governmental request
5. Data retention
Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain a reasonable record of correspondence — typically up to 24 months — after which they are deleted unless retention is required by law or by a continuing patient relationship.
6. Security
We use commercially reasonable technical and organizational measures to protect information transmitted through the Site, including HTTPS encryption. However, no method of internet transmission is 100% secure. You acknowledge that you submit information at your own risk.
7. Your rights
You may:
- Request a copy of the information we hold about you
- Ask us to correct or delete your information
- Withdraw consent for future communications
To exercise these rights, contact us at [email protected].
8. Children
The Site is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has submitted information through the Site, please contact us so we can remove it.
9. International transfers
The Site may use service providers located outside Jordan. By using the Site, you consent to the transfer of your information to those jurisdictions, where data-protection law may differ from Jordan's.
10. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a revised "last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Governing law
This policy is governed by the laws of the Hashemite Kingdom of Jordan. Any dispute arising under this policy is subject to the exclusive jurisdiction of the courts of Amman.
12. Contact
Dr. Mustafa R. Steityeh
Husseini Complex (1), 2nd Floor, Clinic 12
Shmeisani, Amman, Jordan
Email: [email protected]
Phone: 06 465 8230